Selling Optima Individual Plans Just Got Easier!
At Optima Health, we constantly strive to partner with our brokers in making good business decisions.
Electronic Bill Payment Options Available
As part of our ongoing effort to make it easier to do business with Optima Health, we are continuing our Broker Operations Improvement Project for 2011.
Roanoke Update
As you know, Optima Health began selling Commercial products in the Roanoke and New River Valley regions on October 1, 2011.
ID Card Print-on-Demand Feature Now Available
Brokers and general agents may now print ID cards for members of client groups who need a temporary card while waiting for the permanent one to arrive by mail.
Optima Health January 2012 Benefit Changes
Optima Health will be implementing only two benefit changes for new and renewing groups on or after January 1, 2012.
Selling Optima Individual Plans Just Got Easier!
At Optima Health, we constantly strive to partner with our brokers in making good business decisions. We have listened to your concerns about the pricing of the Individual Plans and your struggle to sell these plans over some of the lower priced competitor plans.
As a result, we are pleased to announce that we have reduced our base rates across all products by 10%. This reduction is inclusive for all products in our service area throughout the state of Virginia. The base rate reduction is available for immediate quoting for a policy effective date of January 1, 2012. To assist you in new sales opportunities in our great health plan for Individuals, we will also be increasing our levels of advertising.
We are happy to schedule a training session for you and your team any time. Please call Shanel Person at (757) 552-7557 or Kathy McVey at (757) 552-7302 for more information or to schedule a training session today!
Please also remember to promote our new value-added service called Emergency Travel Assistance available to all Individual members. You can learn more by visiting http://brokers.optimahealth.com/updates/Pages/NewEmergencyTravelAssistanceProgram.aspx.
We appreciate your continued loyalty to Optima Health plans and services and we look forward to growing your individual business.
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Electronic Bill Payment Options Available
As part of our ongoing effort to make it easier to do business with Optima Health, we are continuing our Broker Operations Improvement Project for 2011. As part of that initiative, we developed an online capability that will allow employers to pay Optima Health insurance premiums electronically, either through the optimahealth.com website or via telephone. The new system will be available to all groups December 1, 2011.
This new functionality streamlines the bill-paying process for groups and provides additional days to make payments on time since processing time is greatly reduced versus the traditional alternative of mailing a check.
Those who wish to make payments online simply need to sign-in to the Employer portal on optimahealth.com and follow the prompts. Once complete, the designated bank account will be electronically debited; the transaction is finished and a confirmation can be printed out.
If a group would prefer not to make payments online but would like an alternative to mailing in a check, they may make payments by telephone. Small groups (2-99 eligible members), call 757-687-6400 or toll free at 1-866-472-5764 and follow the prompts. Large groups (100+ eligible employees) may call 757-552-8394 or toll free at 1-866-431-7972, option 1. Their bank account will be debited in the same manner as online.
Effective January 1, 2012, our offices will no longer accept walk-in premium payments.
If you have any questions or need further information, please contact your Optima Health representative.
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Roanoke Update
As you know, Optima Health began selling Commercial products in the Roanoke and New River Valley regions on October 1, 2011. We are excited to share with you, that with your help, since entering the market in this region, we have sold 19 new groups, including Salem-Roanoke County Chamber of Commerce (eff. 10/1) and Vinton Chamber of Commerce (eff. 12/1). This also means that we have a number of brokers that have already qualified for the "Broker Appreciation" bonus!
Click here for complete program rules and information.
Optima Individual Plans Now Available in Roanoke...
In addition, effective 11/28/11, Optima Health now offers health insurance plans to individuals in the Roanoke and New River Valley regions for effective dates on or after January 1, 2012. The launch of the Individual Product in the region will increase your opportunities to place business with us. We are happy to schedule a training session for you and your team any time. Please call Shanel Person at 757-552-7557 or Kathy McVey at 757-552-7302 for more information or to schedule a training session today!
Thank you all for your support and we look forward to continued growth in Roanoke.
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ID Card Print-on-Demand Feature Now Available
Brokers and general agents may now print ID cards for members of client groups who need a temporary card while waiting for the permanent one to arrive by mail.
To access this new feature, sign-in to this website (in the upper left corner of this screen), then click "Order Member ID Card." From there, select the member(s) who need a card. You may view/print a temporary card, order a hard copy to be mailed, or both.
For more information or questions, please contact your Optima Health representative.
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Optima Health January 2012 Benefit Changes
Optima Health will be implementing only two benefit changes for new and renewing groups on or after January 1, 2012. These two changes include the government mandated Autism benefit and a change to the specialty drugs.
For a complete description of these changes as well as information on changes that went into effect July 1, 2011 please read our plan changes document.
If you have questions or concerns please contact your Optima Health Representative.
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