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We have several ways to help you get the information you need.  First, refer to our Frequently Asked Questions. If you still need to contact us directly, simply fill out a Contact Us Form or call. Contact Us forms are responded to within three business days.

Broker Services
8 a.m. to 5 p.m. EST Monday through Friday
Phone: 757-552-7217
Toll Free: 866-927-4785

Enrollment Questions
Email: small_group_enrollment@sentara.com (Group size 2 - 99)
Email: large_group_enrollment@sentara.com (Group size 100+)
For inquiries including Personal Health Information (PHI), complete a contact us form.

Compensation Questions
Email: BrokerInquiryMailbox@sentara.com

Individual & Family Plans Sales and Marketing
4417 Corporation Lane
Virginia Beach VA 23462
Email: IndividualSales@optimahealth.com
Fax: 877-388-3814

Sales & Marketing Department
8 a.m. to 5 p.m. EST Monday through Friday
Southside Office:
4417 Corporation Lane
Virginia Beach VA 23462
Phone: 757-687-6030
Toll Free: 877-552-7401
Fax: 757-687-6031
Email: sales@optimahealth.com

Roanoke Office:
129 Campbell Avenue, SE
Roanoke, VA 24011
Phone: 540-562-8220
Toll Free: 877-552-7401
Fax: 540-562-8222
Email: healthplans@optimahealth.com  

Peninsula Office:
11803 Jefferson Avenue, Suite 200
Newport News, VA 23606
Phone: 757-594-1000
Toll Free: 877-552-7401
Fax: 757-594-1002
Email: sales@optimahealth.com

Richmond Office:
1604 Santa Rosa Road, Suite 100
Richmond, VA 23229
Phone: 804-510-7400
Toll Free: 866-575-4475
Fax: 804-510-7453
Toll Free Fax: 866-231-7843

Executive Director, Sales & Client Development
Linda M. Butz
Email: lmbutz1@sentara.com  

Manager, Small Group Sales, Southeastern Virginia
Steve D. Keogh
Email:  sdkeogh@sentara.com 

Manager, Small Group Sales, Central and Western Virginia
Lance Pessarra
Email:  llpessar@sentara.com 

Manager, Consumer Products
Kathy E. McVey 
Email:  kemcvey@sentara.com

Regional Senior Client Executive - Employee Assistance Plans (EAP)
Katherine Terribile
Email: kmterrib@sentara.com

Senior Account Executive - Associations
Suzanne Stewart
Email: sbstewa1@sentara.com

Manager, Small Group Sales, Southwestern Virginia
Tim J. Glebus
Email: tjglebus@sentara.com